Healthcare Provider Resources
The HQCA produces publications and materials to help health professionals work toward improvement in areas of health service quality and patient safety. These checklists, toolkits, and frameworks provide a starting point and enable teams or individuals to take action or adopt new attitudes, and by doing so enact positive change.
Patient Experience Awards
Thank you to all of the individuals and teams who applied for this year’s 2018 Patient Experience Awards!
Healthcare Quality & Safety Management: A Framework for Alberta
New framework outlines how to effectively manage quality and safety in the healthcare system.
Patient Concerns Management Framework
We’ve published an updated framework to effectively manage the expression of concerns.
2017 Patient Experience Award Recipients Announced
Patient Experience Awards once again highlight the amazing work underway in the province to make positive impacts on the patient experience.