Protecting civility in healthcare
Civility describes an interaction that is respectful, transparent and inclusive. Andrew Neuner describes how it applies to conversations in healthcare.
In pursuit of quality, let’s be more like geese
Before we forge ahead toward this common destination of quality in healthcare, what conditions create an ideal and trusted space to pursue these dimensions? Andrew Neuner, HQCA CEO weighs in.
Healthcare basics for Albertans now available
Healthcare 101 now available for Albertans
Registration now open for Certificate in Patient Safety & Quality Management Course
Register now as enrollment is limited!
FOCUS on Emergency Departments - Q4 data
FOCUS on Emergency Departments - Q4 data - of the 2017-18 fiscal year (January, February, March)
Quality, cost, and continuity – A reflection on Falling Through the Cracks: Greg’s Story
Last week, Dr. Greg Powell attended the premiere of the short film, Falling Through the Cracks: Greg's Story. Read Dr. Powell's impression of the film.
Family experience survey in Alberta provides voice for quality improvement in long-term care
The HQCA releases its Long-Term Care Family Experience Survey from 2017
2018 Patient Experience Award Recipients Announced
The HQCA is proud to announce four recipients of the 2018 Patient Experience Awards.
Certificate Course in Patient Safety & Quality Management - Presentation Day Summary
Presentation Day on March 9 (Getting to High Reliability in Healthcare with Gordon Smith)
Introducing TeamSTEPPS Canada!
The Health Quality Council of Alberta is proud to partner with the Canadian Patient Safety Institute (CPSI) to offer, for the first time in Canada, a foundational course for developing high-functioning teams.