Protecting civility in healthcare

Posted Jul 10, 2018

Civility describes an interaction that is respectful, transparent and inclusive. Andrew Neuner describes how it applies to conversations in healthcare.

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In pursuit of quality, let’s be more like geese

Posted Jun 19, 2018

Before we forge ahead toward this common destination of quality in healthcare, what conditions create an ideal and trusted space to pursue these dimensions? Andrew Neuner, HQCA CEO weighs in.

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Healthcare basics for Albertans now available

Posted Jun 18, 2018

Healthcare 101 now available for Albertans

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Registration now open for Certificate in Patient Safety & Quality Management Course

Posted Jun 5, 2018

Register now as enrollment is limited!

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FOCUS on Emergency Departments - Q4 data

Posted May 30, 2018

FOCUS on Emergency Departments - Q4 data - of the 2017-18 fiscal year (January, February, March)

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Quality, cost, and continuity – A reflection on Falling Through the Cracks: Greg’s Story

Posted May 24, 2018

Last week, Dr. Greg Powell attended the premiere of the short film, Falling Through the Cracks: Greg's Story. Read Dr. Powell's impression of the film.

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Family experience survey in Alberta provides voice for quality improvement in long-term care

Posted Apr 17, 2018

The HQCA releases its Long-Term Care Family Experience Survey from 2017

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2018 Patient Experience Award Recipients Announced

Posted Apr 10, 2018

The HQCA is proud to announce four recipients of the 2018 Patient Experience Awards.

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Certificate Course in Patient Safety & Quality Management - Presentation Day Summary

Posted Apr 5, 2018

Presentation Day on March 9 (Getting to High Reliability in Healthcare with Gordon Smith)

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Introducing TeamSTEPPS Canada!

Posted Mar 14, 2018

The Health Quality Council of Alberta is proud to partner with the Canadian Patient Safety Institute (CPSI) to offer, for the first time in Canada, a foundational course for developing high-functioning teams.

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