Re-imagine: Building a high-performing team

Kristina Watkins, HQCA employee and alumna Re-Imagine facilitator, shares a bit about the HQCA's approach to building a high-performing team. What an interesting time to be asked to write about the HQCA’s approach to building a

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Can you really improve quality and reduce cost?

Ben Higgins, Lead, Health System Analytics From my place in the world, it seems that any change to improve the quality of healthcare is going to increase cost. Can you help me understand how improvements can maintain, or better yet, lower the

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Protecting civility in healthcare

Andrew Neuner, Chief Executive Officer, HQCA I recently posted a piece about the ideal conditions to pursue improved healthcare quality, which included ‘protecting civility’ as one of those essential conditions. Civility describes an

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In pursuit of quality, let’s be more like geese

Andrew Neuner, Chief Executive Officer, HQCA In reading Dr. Greg Powell’s recent Quality Matters piece; Quality, cost and continuity – A reflection on Falling Through the Cracks: Greg’s Story, I whole-heartedly agree that when we

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