Protecting civility in healthcare
Civility describes an interaction that is respectful, transparent and inclusive. Andrew Neuner describes how it applies to conversations in healthcare.
In pursuit of quality, let’s be more like geese
Before we forge ahead toward this common destination of quality in healthcare, what conditions create an ideal and trusted space to pursue these dimensions? Andrew Neuner, HQCA CEO weighs in.
Quality, cost, and continuity – A reflection on Falling Through the Cracks: Greg’s Story
Last week, Dr. Greg Powell attended the premiere of the short film, Falling Through the Cracks: Greg's Story. Read Dr. Powell's impression of the film.