2018 Alberta Seniors Home Care Client Experience Survey

This fall (2018), the Health Quality Council of Alberta (HQCA) will capture the experiences of and obtain feedback from seniors about their experience with home care services.

The information we collect will be shared as a detailed report with each home care provider. In addition, a publicly available provincial report will be shared publicly and with all home care providers, healthcare professionals, Alberta Health Services and Alberta Health.

This survey is run in collaboration with Alberta Health Services (AHS) and Alberta Health. This is the second home care client experience survey the HQCA has conducted. The last survey was three years ago. The 2018 survey will help highlight areas of success and identify areas for improvement in home care.

FAQs for survey participants

If you have been contacted to participate in the survey, you can learn more in this Frequently Asked Questions (FAQ) document. More →

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Fact Sheet – information for case managers and front line providers

Fact Sheet about the 2018 Alberta Seniors Home Care Client Experience Survey. More →

Poster – information for case managers and front line providers

Poster – 2018 Alberta Seniors Home Care Client Experience Survey More →