Surveys Underway

The HQCA frequently surveys Albertans about their experience and satisfaction with patient safety and health service quality in a variety of healthcare settings.

We take great care and pride with respect to the collection, use and disclosure of the information. We are provincial custodians of health information under Alberta’s Health Information Act.

Currently, members of our team or contractors are surveying Albertans in the following areas. More information about each can be found below or by emailing info@hqca.ca.

Emergency Department Patient Experience Survey

The HQCA is randomly sampling patients who have recently visited Alberta's busiest urban and regional emergency departments. This brief telephone survey asks patients about their experiences with care during their visit to the emergency department. Results are reported online by the HQCA, and are updated quarterly. If you have been contacted to participate in the survey, you can learn more in the attached Frequently Asked Questions (FAQ) document.

Emergency Department Patient Experience Survey - Participant FAQ

Long Term Care Family Experience Survey

From April to September 2017 the HQCA is conducting a survey with family members of residents, or those who are currently most involved in the resident’s care, in long-term care facilities throughout Alberta. This information will help us learn more about the quality and safety of care and services at long-term care facilities across Alberta.

This is the fourth such survey since 2007.