The Quality Matrix creates a common understanding about quality for everyone who works within the healthcare system. The Quality Matrix has two components:
- Dimensions of quality, which focus on aspects of the patient/client experience.
- Areas of need, which divides the range of services provided by the health system into four distinct, but related, categories.
The Quality Matrix enables the public, patients, providers, and organizations to see how levels of quality and areas of need might intersect. It has been used in numerous ways, including policy development, strategic and service planning, and as a way to educate the public about quality in healthcare.
The Matrix has evolved
After person-centred care was added to our legislated mandate in 2020, we examined person-centred care and healthcare quality across the literature and through engagement with numerous health system partners and peers. We also began a process to review and update the definition of quality as envisioned at the centre of an integrated people-centre health system. This update, which will replace the Matrix, brings together input from system partners across Alberta, patient advisors, and communities, along with insights gleaned from leading frameworks in use within and beyond Alberta and Canada.
We’ll be releasing this updated definition of quality in spring 2025.
Check this page again soon.
