Jenny has lived in Calgary since she moved to Canada over twenty years ago. As the primary caregiver to her ageing parents, who have some complex healthcare issues, Jenny understands very well the challenges Albertans are facing navigating the healthcare system. Being a first-generation immigrant whose native language is not English, and through her experience of getting medical help and supporting family members and friends with their healthcare needs, Jenny has also gained insights into the language and cultural barriers many immigrants experience trying to access healthcare services. Jenny is inspired by HQCA’s mission of patient safety, person-centred care, and health service quality on a province-wide basis. She appreciates the opportunity to join the PFAC team and to inform and support HQCA’s work.
Professionally, Jenny has comprehensive experience in information technology, data management, and data engineering. She currently works as the Director of Data Engineering at the Canada Energy Regulator. She has a strong interest in seeing how patient health care information can move seamlessly between providers and the patients themselves, with the goal to put the focus on the patient/family and remove barriers to continuity of care.