Blog and Stories

HQCA News

The HQCA helps validate findings in new compassion study

July 25, 2024
We are proud to play a role in a new study published in the online journal, BMC Emergency Medicine, that identifies compassion as the greatest predictor of patients’ overall quality ratings, surpassing other traditional factors such as wait times, clinical...
Primary Healthcare Panel Reports

Why should your clinic conduct a patient experience survey?

June 11, 2024
We asked this question to Dr. Maria J. Santana, a health services researcher, Associate Professor in the departments of Pediatrics and Community Health Sciences at the Cumming School of Medicine, University of Calgary. She is the provincial director, Patient Engagement...
Patient Experience Awards

2024 Patient Experience Award winners support patients through different life and health challenges

June 4, 2024
Four teams are being recognized today by the Health Quality Council of Alberta for improving the patient and family experience across a range of services – including kidney disease, recovery from addiction, and women’s reproductive health.
Patient Experience Awards

2023 Patient Experience Award recipients support Albertans through different life stages and health challenges

June 27, 2023
Today, the Health Quality Council of Alberta honours healthcare organizations and professionals for improving the patient and family experience across a range of services – from neonatal intensive care through enhancing quality of life for people with incurable cancer.
Ribbon with text: Patient Experience Awards
HQCA News

HQCA announces new Board Chair

April 19, 2023
We are pleased to announce Jacquelyn Colville has been appointed as the new Board Chair for the Health Quality Council of Alberta (HQCA), effective May 21, 2023.
Primary Healthcare Panel Reports

2023 Primary Healthcare Panel Reports Now Available

April 5, 2023
The 2023 reports are available today for primary care providers across Alberta. This free report provides measures on continuity of care, screening of chronic conditions, mental health conditions, virtual care appointments, and more – so physicians can reflect on their...
HQCA Matters Blog

Write it out to save a life!

September 7, 2022
A few helpful tips and important reminders about the hazards of abbreviations, symbols, and dose designations in medical communications – and why it’s best to avoid them.
Write it out to save a life - healthcare provider in front of white board with medical abbreviations and symbols crossed out
HQCA News

HQCA will lead review of EMS response to dog attack

June 17, 2022
At the request of Alberta Health Services (AHS), pursuant to section 15 (2) of the Health Quality Council of Alberta Act, the HQCA will conduct an independent review of the EMS response to the June 5 dog attack in Calgary....
HQCA Matters Blog

The advancement of patient safety relies on a just culture

June 2, 2022
In 2017, a patient died after a medication error at Vanderbilt University Medical Center in the United States. We extend our sympathies to the family who suffered this tragic loss. Many healthcare professionals watched the case carefully, as the nurse...
Coloured blocks and healthcare providers and text: Just Culture
HQCA News

The HQCA announces the 2022 Patient Experience Award recipients

May 4, 2022
May 4, 2022 - Today, the HQCA honours healthcare organizations and professionals for improving the patient and family experience during another changing and challenging year in healthcare. “The pandemic has continued to place extraordinary pressures on service providers, yet many...
Image of patient and healthcare provider with text: Let's celebrate person-centred care