Blog and Stories

HQCA Matters Blog

Write it out to save a life!

September 7, 2022
A few helpful tips and important reminders about the hazards of abbreviations, symbols, and dose designations in medical communications – and why it’s best to avoid them.
Write it out to save a life - healthcare provider in front of white board with medical abbreviations and symbols crossed out

HQCA will lead review of EMS response to dog attack

June 17, 2022
At the request of Alberta Health Services (AHS), pursuant to section 15 (2) of the Health Quality Council of Alberta Act, the HQCA will conduct an independent review of the EMS response to the June 5 dog attack in Calgary....
HQCA Matters Blog

The advancement of patient safety relies on a just culture

June 2, 2022
In 2017, a patient died after a medication error at Vanderbilt University Medical Center in the United States. We extend our sympathies to the family who suffered this tragic loss. Many healthcare professionals watched the case carefully, as the nurse...
Coloured blocks and healthcare providers and text: Just Culture

The HQCA announces the 2022 Patient Experience Award recipients

May 4, 2022
May 4, 2022 - Today, the HQCA honours healthcare organizations and professionals for improving the patient and family experience during another changing and challenging year in healthcare. “The pandemic has continued to place extraordinary pressures on service providers, yet many...
Image of patient and healthcare provider with text: Let's celebrate person-centred care
Primary Healthcare Panel Reports

2022 Primary Healthcare Panel Reports Available

April 20, 2022
The 2022 reports are available today. This free report provides measures on continuity of care, screening of chronic conditions, COVID-19 vaccination data, virtual care appointments, and more – so physicians can reflect on their practice and compare with colleagues. Dr....

Public Information Campaign – Working with Your Healthcare Team

April 6, 2022
The HQCA has launched a new public information campaign to empower Albertans to take an active role in their healthcare. This campaign aligns with HQCA’s legislated mandate to promote and improve person-centred care. As part of this campaign, we have...
Doctor using stethoscope on patient
HQCA News gets a refresh

March 9, 2022
New look, same great information. Welcome to the HQCA’s newly redesigned website. Our website is a valuable platform for us to share resources, survey results, new studies, HQCA news and more with Albertans and our healthcare partners. We want to...
Our Team

Health Quality Council of Alberta announces chief executive officer

February 10, 2022
Brent Windwick, board chair of the Health Quality Council of Alberta (HQCA), is pleased to announce the appointment of Charlene McBrien-Morrison as chief executive officer, effective immediately. “Charlene’s 18 years with the HQCA, including more than 30 years in progressive...

New study: EMS Key Performance Indicators

February 10, 2022
The Minister of Health has requested that the Health Quality Council of Alberta (HQCA) consult with stakeholders to make recommendations for a comprehensive suite of key performance indicators (KPIs) to inform the delivery of emergency medical services (EMS) across Alberta....
HQCA Matters Blog

Our deep dives into designated supportive living

January 27, 2022
Charlene McBrien-Morrison is the Acting Chief Executive Officer of the HQCA More than 10,000 Albertans live in designated supportive living sites across the province. These sites provide accommodation, healthcare, and personal services to help residents remain as independent as possible...