Blog and Stories

We are proud to play a role in a new study published in the online journal, BMC Emergency Medicine, that identifies compassion as the greatest predictor of patients’ overall quality ratings, surpassing other traditional factors such as wait times, clinical...

We asked this question to Dr. Maria J. Santana, a health services researcher, Associate Professor in the departments of Pediatrics and Community Health Sciences at the Cumming School of Medicine, University of Calgary. She is the provincial director, Patient Engagement...

Four teams are being recognized today by the Health Quality Council of Alberta for improving the patient and family experience across a range of services – including kidney disease, recovery from addiction, and women’s reproductive health.

Today, the Health Quality Council of Alberta honours healthcare organizations and professionals for improving the patient and family experience across a range of services – from neonatal intensive care through enhancing quality of life for people with incurable cancer.

We are pleased to announce Jacquelyn Colville has been appointed as the new Board Chair for the Health Quality Council of Alberta (HQCA), effective May 21, 2023.

The 2023 reports are available today for primary care providers across Alberta. This free report provides measures on continuity of care, screening of chronic conditions, mental health conditions, virtual care appointments, and more – so physicians can reflect on their...

A few helpful tips and important reminders about the hazards of abbreviations, symbols, and dose designations in medical communications – and why it’s best to avoid them.

At the request of Alberta Health Services (AHS), pursuant to section 15 (2) of the Health Quality Council of Alberta Act, the HQCA will conduct an independent review of the EMS response to the June 5 dog attack in Calgary....

In 2017, a patient died after a medication error at Vanderbilt University Medical Center in the United States. We extend our sympathies to the family who suffered this tragic loss. Many healthcare professionals watched the case carefully, as the nurse...

May 4, 2022 - Today, the HQCA honours healthcare organizations and professionals for improving the patient and family experience during another changing and challenging year in healthcare. “The pandemic has continued to place extraordinary pressures on service providers, yet many...