Blog and Stories

Our Team

Join our Patient and Family Advisory Committee

November 13, 2021
The Health Quality Council of Alberta (HQCA) is recruiting for a new member to join our Patient and Family Advisory Committee. “The HQCA’s success relies on having a patient and family perspective across our projects,” says Charlene McBrien-Morrison, acting chief...
HQCA News

2020-21 annual report now available

October 21, 2021
This past year has been eventful for the Health Quality Council of Alberta (HQCA) with a CEO change, a global pandemic, and a major update to our legislated mandate. We invite you to read our new annual report to see...
HQCA Matters Blog

Can you really improve quality and reduce cost?

August 22, 2021
Ben Higgins, Lead, Health System Analytics From my place in the world, it seems that any change to improve the quality of healthcare is going to increase cost. Can you help me understand how improvements can maintain, or better yet,...
Patient Experience Awards

Announcing the 2021 HQCA Patient Experience Awards recipients

May 11, 2021
In a year filled with extraordinary healthcare demands and challenges because of the COVID-19 global pandemic, the Health Quality Council of Alberta (HQCA) today recognized four initiatives that positively impact Albertans’ experiences accessing and receiving healthcare services. “Improving patients’ and...
Primary Healthcare Panel Reports

New family physician data now available

March 31, 2021
Every year, more than 1,500 family physicians receive a Primary Healthcare Panel Report from the Health Quality Council of Alberta (HQCA) to help improve their practice. The 2021 reports are available today. This free report provides measures on continuity of care, screening...
HQCA Matters Blog

Fox Creek Healthcare Centre uses human factors to enhance efficiency and safety

March 24, 2021
Last year, the Fox Creek Healthcare Centre planned to design a COVID-19 resuscitation room in response to the pandemic. Shelley O’Neill, External Nurse Investigator, saw this as an opportunity to apply her learnings from the Human Factors in Healthcare course offered...
Patient Experience Awards

Announcing the 2020 Patient Experience Award recipients

June 23, 2020
The Health Quality Council of Alberta (HQCA) has recognized four initiatives in the province that are making a positive impact on Albertans’ experiences accessing and receiving healthcare services. “This year, as Alberta’s healthcare system focuses on guiding our communities through...
HQCA Matters Blog

Quality improvement: Where treasure hides in plain sight

June 9, 2020
Andrew Neuner, Chief Executive Officer (CEO), HQCA Andrew has served at the HQCA as CEO since 2014 and as he departs from the HQCA, has offered some parting thoughts and reflections. I was approached back in 2014 about the CEO position...
Our Team

Appointment of Charlene McBrien-Morrison as Acting Chief Executive Officer of the HQCA

May 12, 2020
The HQCA has announced the appointment of Charlene McBrien-Morrison as Acting Chief Executive Officer of the HQCA, effective June 12. Charlene’s 16 years with the HQCA, the majority of which was as Executive Director, and more than two decades of...
HQCA Matters Blog

Panel Reports – why now?

March 30, 2020
Andrew Neuner, Chief Executive Officer, HQCA  There’s no shortage of things to think about these days if you are a family physician in Alberta. Your practice is busy. The COVID-19 pandemic has added serious new patient questions. And in the...