Blog and Stories

Drive clinical outcomes, meaningfully partner with your patients, and transform your care. HQCA is proud to partner with the 6th Annual National Forum on Patient Experience, taking place in Toronto on September 24th-25th, 2018. PXForum18 is packed with insights and strategies...

Andrew Neuner, Chief Executive Officer, HQCA Recently, there has been quite a heated discussion in Ontario (more on this here, here, and here) about whether healthcare bureaucracy costs (i.e., costs related to administration; not costs related to delivering front line care) are...

Andrew Neuner, Chief Executive Officer, HQCA I recently posted a piece about the ideal conditions to pursue improved healthcare quality, which included ‘protecting civility’ as one of those essential conditions. Civility describes an interaction that is respectful, transparent and inclusive. In the healthcare...

FOCUS ON HEALTHCARE The FOCUS on Healthcare initiative is a new dynamic online reporting tool developed by the Health Quality Council of Alberta (HQCA). Displayed via a website, the tool will allow users to navigate data through user-friendly, interactive charts....

Andrew Neuner, Chief Executive Officer, HQCA In reading Dr. Greg Powell’s recent Quality Matters piece; Quality, cost and continuity – A reflection on Falling Through the Cracks: Greg’s Story, I whole-heartedly agree that when we have conversations about improving the quality...

Registration is now open for the 2018-19 Certificate in Patient Safety & Quality Management Course. This is an accredited academic course recognized throughout Canada as a highly sought-after certification. Register now as enrollment is limited! Who can participate? Individuals from...

Dr. Greg Powell, O.C., MD FRCPC The business of any healthcare system is that of helping people. When people think about their healthcare experience, they reflect on the care they received and what happened to them, or the outcomes of...

Today the HQCA announced four recipients of its 2018 Patient Experience Award. We encourage you to read about the recipients here. As part of this award, the winners will receive funding to participate in a patient experience, quality, or patient safety...

The Health Quality Council of Alberta (HQCA) is proud to partner with the Canadian Patient Safety Institute (CPSI) to offer, for the first time in Canada, a foundational course for developing high-functioning teams. TeamSTEPPS® is an acronym for Team Strategies...

The HQCA was proud to be selected as one of Alberta’s Top Employers for 2018. We were excited to be given this award that recognizes employers leading their industries in offering exceptional places to work. The HQCA works to ensure...