Blog and Stories


Introducing FOCUS on Healthcare

June 22, 2018
FOCUS ON HEALTHCARE The FOCUS on Healthcare initiative is a new dynamic online reporting tool developed by the Health Quality Council of Alberta (HQCA). Displayed via a website, the tool will allow users to navigate data through user-friendly, interactive charts....
HQCA Matters Blog

In pursuit of quality, let’s be more like geese

June 18, 2018
Andrew Neuner, Chief Executive Officer, HQCA In reading Dr. Greg Powell’s recent Quality Matters piece; Quality, cost and continuity – A reflection on Falling Through the Cracks: Greg’s Story, I whole-heartedly agree that when we have conversations about improving the quality...
Events and Training

Registration now open for Certificate in Patient Safety & Quality Management Course

June 5, 2018
Registration is now open for the 2018-19 Certificate in Patient Safety & Quality Management Course. This is an accredited academic course recognized throughout Canada as a highly sought-after certification. Register now as enrollment is limited! Who can participate? Individuals from...
HQCA Matters Blog

Quality, cost, and continuity – A reflection on Falling Through the Cracks: Greg’s Story

May 24, 2018
Dr. Greg Powell, O.C., MD FRCPC The business of any healthcare system is that of helping people. When people think about their healthcare experience, they reflect on the care they received and what happened to them, or the outcomes of...
Patient Experience Awards

2018 Patient Experience Award Recipients Announced

April 10, 2018
Today the HQCA announced four recipients of its 2018 Patient Experience Award. We encourage you to read about the recipients here. As part of this award, the winners will receive funding to participate in a patient experience, quality, or patient safety...
Events and Training

Introducing TeamSTEPPS Canada!

March 14, 2018
The Health Quality Council of Alberta (HQCA) is proud to partner with the Canadian Patient Safety Institute (CPSI) to offer, for the first time in Canada, a foundational course for developing high-functioning teams. TeamSTEPPS® is an acronym for Team Strategies...

HQCA – One of Alberta’s Top Employers for 2018

February 22, 2018
The HQCA was proud to be selected as one of Alberta’s Top Employers for 2018. We were excited to be given this award that recognizes employers leading their industries in offering exceptional places to work. The HQCA works to ensure...
Primary Healthcare Panel Reports

New and improved Primary Healthcare Panel Reports

December 11, 2017
We invite family physicians to request their 2016-17 Primary Healthcare Panel Report. These individualized reports provide information about patient demographic characteristics, health status, and aspects of patient management and utilization patterns across the healthcare system. They can help physicians and their...
Patient Experience Awards

2017 Patient Experience Award Recipients Announced

May 24, 2017
This year’s Patient Experience Awards once again highlighted the amazing work underway in the province to make positive impacts on the patient experience. For the second year, the HQCA, in partnership with our Patient/Family Safety Advisory Panel, held the awards...
Patient Experience Awards

Patient Experience Awards

June 7, 2016
This year, the HQCA, together with its Patient/Family Safety Advisory Panel, established the Patient Experience Awards to provide recognition to individuals or teams of healthcare workers in Alberta involved in implementing an initiative that promotes a positive patient, client, or...