Wing Kei Care Centre was the second of a four-part series highlighting facilities that are making improvements in long-term care across Alberta. The staff at the Wing Kei Care Centre joined the HQCA in this webinar experience to explain how they used feedback from family members to improve the resident experience. To learn more click here.
We celebrate what’s working well and focus on improvement in three important aspects of the healthcare system: patient safety, person-centred care, health service quality.
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