When Something Goes Wrong

Patients expect safe healthcare. But things can go wrong – even with skilled healthcare providers in environments and spaces designed to be safe.

If something happens and you are harmed, someone should speak with you – and anyone you wish to have with you for support – as soon as possible.

This process is called disclosure. Working with partner organizations and patient and family advisors, the HQCA has developed information for patients who’ve been harmed during healthcare.

Download Resources

When Something Goes Wrong (2023)

Information for patients who’ve been harmed during healthcare.

Download (299 K)

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