We assist stakeholders to develop skills in system improvement – improving the experiences, outcomes, and value for those accessing healthcare.
TeamSTEPPS CanadaTM Master Trainer
We partner with the Canadian Patient Safety Institute (CPSI) to offer a foundational course that improves patient safety and transforms culture through better teamwork, communication, leadership, situational awareness, and mutual support. Learn more →
Human Factors in Healthcare
With W21C and the University of Calgary, we co-host an accredited multi-day Human Factors in Healthcare course to increase knowledge around Human Factors and its impacts on quality and patient safety. To learn more about this course and future dates, please email Jonas.Shultz@hqca.ca