As part of our work, the HQCA drafts what we call “frameworks” – guiding principles that help ensure patient safety and quality healthcare. Frameworks outline a set of principles for healthcare professionals that address specific issues within the system – for example, effective ways to deal with patient complaints or concerns. We are also involved in education initiatives and communications skills training that support the broad adoption of these frameworks.
Home → Healthcare Provider Resources → Frameworks
- Quality Exchange
- Alberta Quality Matrix for Health
- Education
- Frameworks
- Global Patient Safety Alerts
- Healthcare Organizations
- Just Culture
- Medication Safety
- Patient Safety Review Guidebook
- Primary Healthcare Panel Reports
- ReLATE/ReSPOND Toolkit
- Patient Experience Awards
of families said there were ALWAYS enough nurses and aides at long-term care facilities