About the Patient Experience Awards
The Patient Experience Awards were established by the HQCA and its Patient and Family Advisory Committee to recognize and spread knowledge about initiatives that improve the patient’s overall experience in accessing and receiving healthcare services.
Up to four initiatives are recognized annually. Click here to learn about past award recipients.
Who can apply or be nominated?
Any team in Alberta involved in designing and implementing an initiative that promotes a positive patient experience in accessing or receiving healthcare services.
A successful applicant:
- Has some evidence from the patient perspective that something needed to be changed or improved.
- Engages patients and/or their family members in the process to improve (including the evaluation).
- Can show how their patients’ and their families’ experiences have been positively impacted by this approach or initiative. Different forms of evidence are accepted, from metrics to anecdotal lived experience.
What types of initiatives qualify?
Initiatives in any healthcare setting including, but not only: primary care, acute care, home care, transitions in care, and continuing care. The initiatives that will be considered must show how they have made a positive impact on the patient experience.
How do I apply for the award?
Nominations for the 2025 awards are now closed. Recipients will be announced next spring.