Designated Supportive Living

This Quality Exchange focuses on designated supportive living and the improvements underway at a selection of sites across Alberta.

By looking at results from the Designated Supportive Living Family and Resident Experience Surveys, we were able to identify sites that demonstrated improvement between 2016 and 2019. We interviewed continuing care leadership as well as families in 2021, and learned the improvement was driven by:

  • Connecting with residents, families and staff, and listening to what they have to say
  • Ensuring active involvement in care and decision-making
  • Using what is heard (data) to drive change
  • Building communities that care.
Leadership at Bethany Didsbury were among those who spoke to the HQCA.

Download resources

Enhancing Resident and Family Experiences in Designated Supportive Living – Three Minute Read (2022)

Only a few minutes? Scan this Highlights document.

Enhancing Resident and Family Experiences in Designated Supportive Living – Full Report (2022)

Read the perspectives of families and continuing care professionals about quality improvements that make a difference at their designated supportive living sites.