Executive Director, Charlene McBrien-Morrison, comments on why listening to and acting on patient feedback and input is critical to "walking the talk" of a patient-centred healthcare system.
The HQCA is pleased to announce significant governance changes, including a new Board Chair and new Board member appointments.
Presenting the Health Quality Council of Alberta's 2017-18 annual review. It records the ways we are making an impact in Alberta's healthcare system.
To improve the quality of healthcare in Alberta, providers and decision-makers need to understand the patient perspective. Kyle Kemp, senior data manager and lead with the HQCA, shares his perspective on the importance of patient experience surveys and how they can help capture this.
The HQCA is helping to plan the hospitals of the future. We've contributed to the new CSA Z8000 Standard for planning and design for new healthcare facilities in Canada.
Kristina Watkins, HQCA employee and alumna Re-Imagine facilitator, shares a bit about the HQCA’s approach to building a high-performing team.
Introducing a new program from the HQCA. Quality Exchange shares information about positive things happening in Alberta's healthcare system.
New data is available on our FOCUS on Emergency Departments website. The update includes first quarter (April, May and June) data from 2018-19.
Can you help me understand how improvements can maintain, or better yet, lower the cost of healthcare delivery? Ben Higgins, Lead, Health System Analytics shares his response in our latest post.
HQCA is proud to partner with the 6th Annual National Forum on Patient Experience, taking place in Toronto on September 24th-25th, 2018.