Alberta Seniors Home Care Client Experience Survey results released
November 27, 2019
The Health Quality Council of Alberta (HQCA) today released the results of its 2018 survey on the experiences of Alberta seniors receiving home care services across Alberta. This is the second provincial home care client experience survey conducted by the HQCA, the first survey was completed in 2015.
There were few changes seen in the current survey compared to the 2015 results; however, the 2018 results do indicate that the clients’ overall home care experience is moving in a positive direction. Clients rated their overall experience in home care at 8.3 out of 10, compared to 8.1 in 2015.
The 2018 report highlights areas of success and identifies actions for improvement related to home care client experiences across Alberta.