Date: Wednesday, February 18 to Friday, February 20, 2015 Location: Hyatt Regency Vancouver, Vancouver, B.C. This Forum is a unique opportunity for hundreds of attendees to connect, share ideas and learn from others passionate about improving
In 2010, the HQCA undertook a measurement initiative to understand the impact that primary care networks (PCNs) were having on Alberta’s healthcare system. The results of this initiative can be found in the report. Click here to view the
Treating Patients with C.A.R.E. is a communications skills workshop suitable for everyone on the healthcare team, from receptionists to frontline care providers, who can create exceptional care experiences for patients through effective
In December 2013, decision-makers and leaders in Alberta’s primary healthcare system came together to reflect on the role of panel management, and challenges to and strategies for moving ahead with successful implementation in Alberta. Click
The Continuity of Patient Care Study identifies that current processes in Alberta’s healthcare system for managing the complex dealings between referring physicians and specialists or clinics offering specialized healthcare services are variable
The Health Quality Council of Alberta (HQCA) has been conducting population-based surveys on satisfaction and experience with the healthcare system since 2003. The continuous monitoring of patient experience is part of the HQCA’s commitment to