2019 Patient Experience Awards – Inspiring positive change
The call for applications is now open for the Health Quality Council of Alberta's 2019 Patient Experience Awards and submissions will be accepted from January 11 to February 22, 2019.
Real patient and family engagement takes courage
On the five-year anniversary of the release of the HQCA's Continuity of Patient Care Study, the Price family reflects on their journey to improve continuity of care for Albertans.
Walking the talk of patient-centredness: Maximizing the value of the patient voice
Executive Director, Charlene McBrien-Morrison, comments on why listening to and acting on patient feedback and input is critical to "walking the talk" of a patient-centred healthcare system.
Quality Exchange Virtual Open House- Wing Kei Care Centre
Wing Kei Care Centre was the second of a four-part series highlighting facilities that are making improvements in long-term care across Alberta. The staff at the Wing Kei Care Centre joined the HQCA in this webinar experience to explain how they used feedback from family members to improve the resident experience.
Quality Exchange- Wing Kei Care Centre
The HQCA is pleased to profile Wing Kei Care Centre as the second in a four-part series featuring positive stories from long-term care facilities in Alberta.
HQCA announces new Board Chair and new Board member appointments
The HQCA is pleased to announce significant governance changes, including a new Board Chair and new Board member appointments.
HQCA 2017-18 A Year in Review: Inspiring Improvement
Presenting the Health Quality Council of Alberta's 2017-18 annual review. It records the ways we are making an impact in Alberta's healthcare system.
The value of gathering patient experience data
To improve the quality of healthcare in Alberta, providers and decision-makers need to understand the patient perspective. Kyle Kemp, senior data manager and lead with the HQCA, shares his perspective on the importance of patient experience surveys and how they can help capture this.
Quality Exchange Virtual Open House- Westview Care Community
The HQCA hosted its first ever virtual open house experience. During this webinar, the staff at Westview Care Community highlighted their challenges and successes in improving resident experience and enhancing patient care.
HQCA contributes to the Canadian Health Care Facilities standard
The HQCA is helping to plan the hospitals of the future. We've contributed to the new CSA Z8000 Standard for planning and design for new healthcare facilities in Canada.