Just Culture- Building trust for better patient care
The HQCA is excited to announce the launch of the just culture website, just culture is an initiative focused on providing safer patient care across the healthcare system.
“Paper” for the win
D'Arcy Duquette, Chair of the HQCA's Patient and Family Advisory Committee, shares thoughts about how healthcare leaders can 'walk the talk' of patient-centred care by listening to and acting on the voices of the patients they serve.
Quality Exchange Virtual Open House- Rivercrest Care Centre
The staff at Rivercrest Care Centre shared how they went from 32nd in the Edmonton Zone in 2013 to 7th in 2018. This virtual open house focused on the importance of teamwork when improving patient care.
Quality Exchange- Rivercrest Care Centre
The HQCA is please to feature the Rivercrest Care Centre as the third in a four-part series featuring positive stories from long-term care facilities in Alberta.
2019 RhPAP Rhapsody Awards – Nominate your health-care hero!
The Rhapsody Awards provide an opportunity to celebrate those individuals, teams, and communities in rural Alberta that have made significant civic and health-care contributions in rural and remote Alberta communities.
2019 Patient Experience Awards – Inspiring positive change
The call for applications is now open for the Health Quality Council of Alberta's 2019 Patient Experience Awards and submissions will be accepted from January 11 to February 22, 2019.
Real patient and family engagement takes courage
On the five-year anniversary of the release of the HQCA's Continuity of Patient Care Study, the Price family reflects on their journey to improve continuity of care for Albertans.
Walking the talk of patient-centredness: Maximizing the value of the patient voice
Executive Director, Charlene McBrien-Morrison, comments on why listening to and acting on patient feedback and input is critical to "walking the talk" of a patient-centred healthcare system.
Quality Exchange Virtual Open House- Wing Kei Care Centre
Wing Kei Care Centre was the second of a four-part series highlighting facilities that are making improvements in long-term care across Alberta. The staff at the Wing Kei Care Centre joined the HQCA in this webinar experience to explain how they used feedback from family members to improve the resident experience.
Quality Exchange- Wing Kei Care Centre
The HQCA is pleased to profile Wing Kei Care Centre as the second in a four-part series featuring positive stories from long-term care facilities in Alberta.