Quality Exchange Virtual Open House- Wing Kei Care Centre

Wing Kei Care Centre was the second of a four-part series highlighting facilities that are making improvements in long-term care across Alberta. The staff at the Wing Kei Care Centre joined the HQCA in this webinar experience to explain how they used feedback from family members to improve the resident experience.

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The value of gathering patient experience data

To improve the quality of healthcare in Alberta, providers and decision-makers need to understand the patient perspective. Kyle Kemp, senior data manager and lead with the HQCA, shares his perspective on the importance of patient experience surveys and how they can help capture this.

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Quality Exchange

Introducing a new program from the HQCA. Quality Exchange shares information about positive things happening in Alberta's healthcare system.

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