Healthcare Quality & Safety Management

This framework outlines what healthcare providers, managers, and executives need to do to effectively manage quality and safety.

Learn More

Managing Disruptive Behaviour in the Healthcare Workplace Framework

This framework provides background and context about the issue of disruptive behaviour in the workplace, including its effect on patient safety.

Learn More

Patient Concerns Management

This framework provides resources to facilitate a consistent approach to patient concerns management.

Learn More

Patient Safety Framework

The HQCA released a provincial framework to develop and advance patient safety strategies in Alberta’s healthcare system.

Learn More

Disclosure Framework

This framework guides healthcare providers through a process of open disclosure when a patient experiences unanticipated harm.

Learn More