Frameworks

Circle framework | Healthcare quality and safety management

Healthcare Quality & Safety Management

This framework outlines what healthcare providers, managers, and executives need to do to effectively manage quality and safety.

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Figures of men and women | Managing disruptive behaviour in the healthcare workplace framework

Managing Disruptive Behaviour in the Healthcare Workplace Framework

This framework provides background and context about the issue of disruptive behaviour in the workplace, including its effect on patient safety.

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Image of a sun behind clouds | Patient concerns management framework

Patient Concerns Management

This framework provides resources to facilitate a consistent approach to patient concerns management.

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Doctor and patient reviewing x-rays | Patient safety framework

Patient Safety Framework

The HQCA released a provincial framework to develop and advance patient safety strategies in Alberta’s healthcare system.

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Snapshot of HQCA Logo | Disclosure framework

Disclosure Framework

This framework guides healthcare providers through a process of open disclosure when a patient experiences unanticipated harm.

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Learn more about the HQCA

We celebrate what’s working well and focus on improvement in three important aspects of the healthcare system: patient safety, person-centred care, health service quality.

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