Disclosure of Harm to Patients and Families

This framework guides healthcare providers through a process of open disclosure when a patient experiences unanticipated harm. Supporting materials include posters, a patient brochure, wallet cards, and a checklist for healthcare providers.

To help educate healthcare providers and physicians about disclosure, we support the training of situation managers in the U.S.-based Institute for Healthcare Communication’s Disclosure of Unanticipated Medical Outcomes (DUMO) program . DUMO is the standard for disclosure-skills training that supports the establishment of disclosure policies in the acute-care sector of Alberta’s health system.

Download resources

Disclosure of Harm to Patients and Families – Provincial Framework (2006)

Disclosure Checklist