Human Factors in Healthcare Course

Learn how to apply human factors practices in healthcare to enhance quality improvement and patient safety.

Human factors studies the interrelationship between humans, the tools and equipment they use in the workplace, and the environment in which they work. During this 3-day course, you will explore the role of human factors in healthcare using hands-on activities and case studies in various clinical areas.

We are pleased to co-host this course with Alberta Health Services, W21C and the University of Calgary, with course offerings in both Edmonton and Calgary.

Read about how a past course participant used human factors to enhance efficiency and safety at the Fox Creek Healthcare Centre.

2024 Course Information

Title:  Human Factors in Healthcare
Duration:  21 hours
Structure:  3 seven-hour sessions (8:30 a.m. – 4 p.m.)

Who Should Attend?
Anyone who’s role is connected to quality improvement or patient safety. Physicians, nurses, allied health care professionals, health professions learners, hospital administrators, and health systems managers.

After this course, you will be able to:

  • understand and describe the applicability of human factors in healthcare across a variety of areas, including medication safety, procurement, process evaluation and capital planning
  • recognize when human factors considerations or involvement is applicable in the work you do
  • apply human factors practices to enhance quality improvement and patient safety


Calgary location
January 29-31, 2024 (participants must attend all three days)
W21C Research & Innovation Centre, Foothills Campus
3330 Hospital Drive NW, Calgary AB

Edmonton location
February 5-7, 2024 (participants must attend all three days)
Institute of Health Economics
10405 Jasper Ave NW, Edmonton AB

Times: 8:30 a.m. – 4 p.m.

Early bird rate: (on or before Tuesday, January 2): $750 + GST
Regular rate (registration deadline January 22): $900 + GST

Disclosure of Potential Financial Conflicts of Interest
In keeping with accreditation guidelines, speakers participating in this event have been asked to disclose to the audience any involvement with industry or other organizations that may potentially influence the presentation of the educational material. Disclosure will be done verbally and using a slide prior to the speaker’s presentation.

Additional materials

Human Factors Course Schedule – 2024

Find a detailed course schedule with information about modules and timelines.

Human Factors Course Brochure – 2024

Find more additional information about the course modules, study credits and planning committee.