We frequently survey Albertans about their experience and satisfaction with patient safety and health service quality in a variety of healthcare settings. While gathering feedback through surveys is intended to inform your quality improvement efforts, understanding how to make sense of this information and use it to make improvements can feel overwhelming. This guide will walk you through the seven key steps in creating a quality improvement plan.
Use this guide to support your review of survey results from one our HQCA surveys, or your own independent survey results.
Surveying currently underway
- Alberta Home Care Client Experience Survey
- Emergency Department Patient Experience Survey
- Primary Care Patient Experience Survey
Survey opportunities
- Surveying Primary Care Clinics About Patient Safety Culture
- Surveying Patients about Primary Care Experience
Recently released survey results