A just culture is an atmosphere of trust in which healthcare workers are supported when something goes wrong with patient care.
Organizations with a just culture see errors as opportunities to learn and to improve the healthcare system. Healthcare workers trust their organization and feel that staff are treated fairly when they are involved in a patient safety event, including when they make an error.
Information
This eLearning module was created in collaboration with ISMP Canada to support a common understanding of just culture and its importance to patient safety.
- Title: Just Culture Essentials: Building a Strong Foundation for Patient Safety
- Duration: The module is 15-20 minutes in length and contains a variety of references and resources that can be reviewed at your own leisure.
- Format: Online and self-paced. No cost/free
- Who: Nurses, pharmacists, physicians, allied health professionals, managers, senior leaders, and would also be of interest to patients and families
- Where: Access the virtual module at the bottom of this page.
After this course, you will be able to:
- explain just culture and how it can support the delivery of safe care
- explain how just culture supports safety culture
- discuss strategies and measures to continuously improve your safety culture