Through previous reviews, we’ve learned that a system-based approach to a patient safety review allows the reviewer to look beyond the contribution of the individuals and consider how complex, interacting elements of the entire healthcare system can influence care.
Conducting a review using SSA will help your organization foster a just
culture (an atmosphere of trust in which healthcare workers are supported when something goes wrong with patient care).
The HQCA offers two Just Culture courses: a Systematic Systems Analysis (SSA) course and Just Individual Assessment (JIA) course. Learn more about these courses.
