Resources for Improvement Overview

The HQCA provides resources to healthcare professionals to support improvement in patient safety, person-centred care, and health service quality in Alberta.

The Alberta Quality Matrix for Health

The Quality Matrix creates a common understanding about quality for everyone who works within the healthcare system.

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Just Culture

A just culture is an atmosphere of trust in which healthcare workers are treated fairly when something goes wrong with patient care.

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Primary Healthcare Panel Reports

Our 2022 Primary Healthcare Panel Reports are now available. These reports provide valuable data so physicians can reflect on their practice and improve patient care.

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Frameworks

Frameworks provide guiding principles for healthcare professionals that address specific issues within the system and help ensure patient safety and quality healthcare.

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Medication Safety

Two HQCA initiatives support the safe administering of medication: a medication management checklist for continuing care settings, and a toolkit that helps healthcare organizations reduce the use of error-prone abbreviations.

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Human Factors

Human factors resources to support patient safety include a framework for using simulation-based mockup evaluations and a three-day Human Factors in Healthcare course.

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Patient Safety Review Guidebook

This guidebook helps healthcare providers, administrators, and regulators conduct retrospective reviews and offers a practical approach to investigate adverse events or close calls.

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Healthcare Organizations

Links to healthcare and patient safety organizations throughout Alberta and Canada and internationally.

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Working with Your Patients

The HQCA has developed information materials for patients and families to take an active role in their healthcare. These may be useful for healthcare providers to share at locations where they provide care.

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