Resources for Improvement Overview

The HQCA provides resources to healthcare professionals to support improvement in patient safety, person-centred care, and health service quality in Alberta.

The Alberta Quality Matrix for Health | Health Quality Council of Alberta

The Alberta Quality Matrix for Health

The Quality Matrix creates a common understanding about quality for everyone who works within the healthcare system.

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Just Culture Logo | HQCA

Just Culture

A just culture is an atmosphere of trust in which healthcare workers are treated fairly when something goes wrong with patient care.

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Image of keyboard and apple with text: New Primary Healthcare Panel Reports Now Available | HQCA

Primary Healthcare Panel Reports

Our 2023 Primary Healthcare Panel Reports are now available. These reports provide valuable data so physicians can reflect on their practice and improve patient care.

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Surveying Primary Care Clinics About Patient Safety Culture

Patient safety culture surveys can raise staff awareness about patient safety. The survey is designed for all staff, such as primary care physicians, nurses, clerical staff, and other clinic team members.

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Figures of men and women | Managing disruptive behaviour in the healthcare workplace framework

Frameworks

Frameworks provide guiding principles for healthcare professionals that address specific issues within the system and help ensure patient safety and quality healthcare.

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Pill with one blue half and one red half | Medication Overview | Health Quality Council of Alberta

Medication Safety

Two HQCA initiatives support the safe administering of medication: a medication management checklist for continuing care settings, and a toolkit that helps healthcare organizations reduce the use of error-prone abbreviations.

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Thoughts expanding out of a human mind | Healthcare facility mock-up evaluation framework and guidelines

Human Factors

Human factors resources to support patient safety include a framework for using simulation-based mockup evaluations and a three-day Human Factors in Healthcare course.

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Coding framework | Patient safety review guidebook

Patient Safety Review Guidebook

This guidebook helps healthcare providers, administrators, and regulators conduct retrospective reviews and offers a practical approach to investigate adverse events or close calls.

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Diverse group of people with hands placed in centre of the group | HQCA

Healthcare Organizations

Links to healthcare and patient safety organizations throughout Alberta and Canada and internationally.

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Disclosure of Harm

The HQCA has collaborated with partner organizations, and patient and family advisors, to develop a new Guide to Disclosure of Harm as a resource for healthcare professionals.

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Working with Your Healthcare Team

Working with Your Patients

The HQCA has developed information materials for patients and families to take an active role in their healthcare. These may be useful for healthcare providers to share at locations where they provide care.

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Learn more about the HQCA

We celebrate what’s working well and focus on improvement in three important aspects of the healthcare system: patient safety, person-centred care, health service quality.

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