Upcoming course – Human Factors in Healthcare

Increase your understanding of human factors in healthcare to enhance quality improvement and patient safety.

During this 3-day course, participants will explore the role of human factors in healthcare across a variety of application areas, including safety and quality improvement, procurement, process evaluation and capital planning. Course modules include hands-on activities and cover case studies and methodologies in various clinical areas.

We are pleased to co-host this course with W21C and the University of Calgary, and to now offer both an Edmonton and Calgary option for participants. Click here for registration information including the course brochure and course schedule.

Continuing Medical Education Credits:
This course is an Accredited Group Learning Activity (Section 3) through the Royal College of Physicians and Surgeons of Canada for 19.5 hours.

Who should attend?
Physicians, nurses, allied health care professionals, health professions learners, hospital administrators, and health systems managers.

When/where:
Calgary location
Feb 11, 18, 25, 2020 (participants must attend all three days)
W21C Research & Innovation Centre, Foothills Campus,
3330 Hospital Drive NW, Calgary AB

Edmonton location
Mar 2-4, 2020 (participants must attend all three days)
Institute of Health Economics
10405 Jasper Ave NW, Edmonton AB

Times: 8:30 a.m. – 4 p.m.

Cost: $750

Upcoming CCHL webinar – the future of patient safety: status quo or innovate?

The Canadian College of Health Leadership’s southern and northern Alberta chapters are offering a webinar sharing the perspectives of three patient safety leaders about the future of patient safety.

When: December 9, 2019, 12 to 1 p.m. MST

Learn more here. 

Human Factors in Healthcare

Register now for our new accredited multi-day course.

We are pleased to be co-hosting an upcoming course to discuss the role of Human Factors in Healthcare. The multi-day accredited course is being held with the W21C and the University of Calgary.  For more information, including the course brochure and course scheduleclick here.

This course is ideal for anyone with an interest or a role in quality and patient safety. Course modules cover case studies and methodologies in various relevant clinical areas. During the course, participants will have opportunities to apply Human Factors knowledge and methods through hands-on activities.

WHEN: May 31, June 7, and June 14, 2019 (participants must attend all three sessions)

TIMES: 8:30 a.m. – 4:00 p.m.

WHERE: W21C Research & Innovation Centre, Foothills Campus, 3330 Hospital Drive NW, Calgary AB

Cost: $300

Registration is limited and required by May 18. Register now here.

2019 Certificate Course in Patient Safety & Quality Management Presentation Day

On Friday, March 8 from 8:30 a.m. – 3:10 p.m. the W21C Research and Innovation Centre and the HQCA will host the 2019 Certificate Course in Patient Safety & Quality Management Presentation Day.

Details

Date:  March 8

Time: 8:30 a.m. – 3:10 p.m.

Cost: Free

Venue: Theatre 4, Health Sciences Centre, 3330 Hospital Drive NW, Calgary

Website for full details

Join in the wrap-up of the 2018-19 course by taking in participants’ project presentations and a special keynote address from Dr. G. Ross Baker, titled “Translating Measuring and Monitoring Safety to the Canadian Healthcare System: Establishing Proof of Concept and Scale-Up Strategies.”

“Charles Vincent, Susan Burnett and Jane Carthey developed the Measuring and Monitoring Framework for Safety in 2013 in the UK as an approach to broaden the capabilities of front-line teams, leadership and boards to understand and improve patient safety. The framework has been tested in a Canadian demonstration project involving eight teams from seven organizations across Canada. Teams in the Canadian project successfully applied the framework in a range of clinical environments, but often struggled to fully embrace the new ways of thinking required.

Dr. Baker’s presentation will outline the rationale for a new approach to thinking and acting on safety, identify key lessons learned in the demonstration project and outline the challenges of scaling up these efforts in Canadian healthcare.” (Source: W21C)

You must attend this year’s presentation day in person.

6th Annual National Forum on Patient Experience

Drive clinical outcomes, meaningfully partner with your patients, and transform your care.

HQCA is proud to partner with the 6th Annual National Forum on Patient Experience, taking place in Toronto on September 24th-25th, 2018.

PXForum18 is packed with insights and strategies to build your toolkit and address important issues in patient-and-family-centered-care, with 20+ speakers, 10+ patient partners and caregiver speakers, 8 case studies and 10+ hours of networking and discussions. Walk away with actionable strategies to tackle your greatest challenges and revolutionize patient-centered care.

Use a special VIP Code: HQCA20 to get 20% off regular registrations

Registration now open for Certificate in Patient Safety & Quality Management Course

Registration is now open for the 2018-19 Certificate in Patient Safety & Quality Management Course. This is an accredited academic course recognized throughout Canada as a highly sought-after certification.

Register now as enrollment is limited!

Who can participate?

Individuals from any organization with a focus on healthcare. The course is designed for healthcare professionals who want to expand their working understanding of concepts in patient safety and quality management and learn from experts in the field.

Participants will:

  • be eligible for continuing education credits
  • be able to distinguish and describe the components of a healthcare safety & quality model
  • be able to describe core principles of patient safety & quality
  • be able to identify key strategies for designing and delivering safer/higher quality healthcare

The course is sponsored by the Health Quality Council of Alberta (HQCA) and the Ward of the 21st Century (W21C). It runs from September 2018 to March 2019 and is offered through the University of Calgary’s Office of Continuing Medical Education & Professional Development.

For more information and to register visit patientsafeycourse.ca.

Introducing TeamSTEPPS Canada!

The Health Quality Council of Alberta (HQCA) is proud to partner with the Canadian Patient Safety Institute (CPSI) to offer, for the first time in Canada, a foundational course for developing high-functioning teams.

TeamSTEPPS® is an acronym for Team Strategies and Tools to Enhance Performance and Patient Safety. It is a teamwork system developed jointly by the Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication relating to patient safety.

The Canadian Patient Safety Institute is launching TeamSTEPPS Canada™ Regional Training Centres with the Health Quality Council of Alberta as a pilot test site. The Regional Training Centres will develop Canadian TeamSTEPPS Canada™ Master Trainers, who will return to their organizations poised to train others and implement the TeamSTEPPS Canada™ curriculum, tools and resources.

TeamSTEPPS Canada offers participants the knowledge, skills, and tools they need to build and promote sustainable teamwork strategies.

This course is of value to participants from any organization with a focus on healthcare. For more information, visit www.teamstepps-canada.ca

You can also click here to access the registration link for the course on the HQCA website.