Long Term Care Family Experience Survey

The HQCA conducts surveys with family members of residents in long-term care facilities across Alberta, which is an integral part of our mandate to measure, monitor, and report to Albertans about their experience and satisfaction with the quality of health services they receive. The information we collect and analyze is shared with each long term care facility, Alberta Health Services and the government to help inform future improvements.

From May to September, 2017 the HQCA conducted its fourth long term care family experience survey in collaboration with Alberta Health and Alberta Health Services. The results are found below.

The results of previous surveys, conducted in 2014-15, 2010 and 2007 are available using the left navigation on this page.

2017 Fact Sheet

Survey report highlights and fast facts are available here. More →

2017 Survey Report – Provincial Results (optimized for printing)

This is the fourth survey, obtaining feedback from family members of residents about the quality of care and services residents received at long-term care facilities across Alberta. The survey provides a voice for those whose family members live in long-term care and an opportunity for that voice to be shared across the health system. More →


2017 Survey Report – Provincial Results (optimized for online reading)

This version is optimized for online reading only. More→