This fall (2018), the Health Quality Council of Alberta (HQCA) will capture the experiences of and obtain feedback from seniors about their experience with home care services.
The information we collect will be shared as a detailed report with each home care provider. In addition, a publicly available provincial report will be shared publicly and with all home care providers, healthcare professionals, Alberta Health Services and Alberta Health.
This survey is run in collaboration with Alberta Health Services (AHS) and Alberta Health. This is the second home care client experience survey the HQCA has conducted. The last survey was three years ago. The 2018 survey will help highlight areas of success and identify areas for improvement in home care.